Refund Policy

Effective Date: 28/04/2025

Thank you for purchasing from Menopause Metabolic Reset Method (MMRM).

Because our products are digital and delivered immediately, we have a strict refund policy as outlined below.


1. Digital Products - No Refunds

Due to the digital nature of our products, all sales are final and non-refundable once a purchase is completed.

Please ensure you review all product details carefully before purchasing.


2. Exceptional Circumstances

Under Australian Consumer Law, you may be entitled to a refund or replacement if the product:

- Is faulty,

- Is not as described,

- Does not do what it is supposed to do.

If you believe you are entitled to a refund under these laws, please contact us at [email protected] within 7 days of your purchase with a detailed explanation and evidence of the issue.

We reserve the right to determine whether a refund is warranted based on the circumstances.


3. Change of Mind

We do not provide refunds for:

- Change of mind,

- Lack of usage,

- Inability to access due to technical issues outside our control (e.g., personal device/browser issues).


4. Refund Process

If a refund is approved:

Refunds will be processed to your original payment method within 10 business days. You will lose access to the digital product immediately upon refund approval.


5. Contact Us

For all refund inquiries, please contact:

Email: [email protected]

Postal Address: 333 Ascot Vale Road, Moonee Ponds, Melbourne, VIC, Australia.

Please include your full name, order number, and a clear explanation of your request.